How can we help?
Whether you are already running Cycle or still working out whether it fits, this is where to reach a person. We answer every message ourselves — there is no ticket robot in front of us.
Ways to reach us
Email us
Account questions, billing, anything that is not urgent infrastructure work. Include your workspace name and we will find you faster.
support@cycle-ai.comEarly accessNot a customer yet
Tell us what your organisation runs and where the AI spend is landing. We will show you what Cycle sees on an estate like yours.
hello@cycle-ai.comProductSign in
Your workspace, your estate and your insights. Access is provisioned by your workspace admin — there is no self-service sign-up.
oversight.cycle-ai.comPrivacyData requests
Access, correction, erasure or portability. We verify identity before acting, and we answer within the statutory window.
privacy@cycle-ai.comData subject rightsTrust Center
Exercise your data subject rights under GDPR. We provide you with an easy way to submit us privacy related request like a request to access or erase your personal data. If you want to make use of your data subject rights, please visit our Trust Center:
https://app.prighter.com/portal/13994919935What onboarding looks like
Enrol a subset
The device agent ships through the MDM you already run — Intune, Jamf, JumpCloud or Kandji — to a focused cohort rather than the whole estate.
Observe and profile
Spend, practice and idle time, per person. Nothing is enforced while the picture is still forming.
Insights, then policy
Recommend first. Enforce only where the evidence is clear and your team agrees it should be.
Talk to a human
If none of the above resolved it, write to us and a person who works on the product will answer — usually the same day.
Email support